Guests are guided step by step through the booking process (e.g. date selection, room selection, entering personal data and payment information). All input steps are clearly described and can be fully operated using the keyboard. Error messages are clearly formulated and contain concrete suggestions for solutions.

The app offers clear menus with information on booking status, additional services and hotel services. There are no time-critical entries, so every user can take their time. All content is simple and clearly structured.

The widget can be operated with both the mouse and the keyboard. Buttons and interactive elements have a high contrast and are clearly labeled. Screen readers can easily capture all content.

The widget can be operated with both the mouse and the keyboard. Buttons and interactive elements have a high contrast and are clearly labeled. Screen readers can easily capture all content.

Our software solutions meet the requirements of the BaFG (Annex I) and the EN 301 549 standard, which are based on the WCAG 2.1 AA guidelines. This includes the following principles:

Images and icons have alternative texts.
Videos (e.g. tutorials) are provided with subtitles and transcripts.

The entire software can be operated entirely with the keyboard.
There are no unwanted animations or time-critical actions.

We use simple and clear language (e.g. “complete booking” instead of complex technical terms).
Error notes contain clear descriptions and suggested solutions.

Our software is based on the latest web standards (HTML5, WAI-ARIA).
It was tested with common aids such as screen readers and VoiceOver.

We check the accessibility of our software on a regular basis – at least once a year or in the event of legal changes. If necessary, we carry out appropriate updates to ensure compliance with all requirements.