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Coronavirus

Information on Covid-19

Dear guests,

Due to the current situation, we would like to inform you about the latest developments in the Covid-19 pandemic (coronavirus).

So that you can enjoy your well-deserved vacation with us in the Stubai Valley, we have taken some measures for the safety of all of us.

Important

Due to possible future government changes, adjustments in the usability of our facilities may result from one day to the next, which we unfortunately have no influence on.

This page is kept up to date to the best of our knowledge, but unfortunately we cannot guarantee its accuracy.

Last change: 11th January 2022

Arrival

When entering Austria, no quarantine is necessary in principle, unless you come from a high-risk area or virus variant area or have not been fully vaccinated/recovered.

Since 10th June 2021, digital registration is only required for entry into Austria from risk areas (Annex B2). Details and the digital application/registration can be found here: entry.ptc.gv.at

From 20.12.2021 applies:

2-G plus regulation: Valid complete vaccination or proof of recovery and additionally valid negative PCR test result are mandatory to enter Austria.
Persons who have a booster vaccination do not need a PCR test.

Children under the age of 12 do not need proof of vaccination/gene and also no (PCR) test.
Children of compulsory school age (12-15 years) may enter the country with the so-called "Holiday Ninja Pass" (also without vaccination). Details can be found here: www.sichere-gastfreundschaft.at/holiday-ninja-pass/

Vaccinated, Tested, Recovered

In all accommodation facilities (hotels, guesthouses,...), all persons aged 12 years and older must present a valid vaccination certificate or a confirmation of a previous COVID 19 infection recovery upon arrival. This also applies, for example, to gastronomy (restaurants, alpine huts, cafés, etc..), hairdressers or other service providers which work closely to customers bodys.

Corona test proofs of any kind (PCR, antigen or self-tests) are since 08.11.2021 no longer sufficient to be allowed to enter an accommodation establishment (hotel, guesthouse, holiday flat,...).

A valid certificate (for persons 12 years and older) is required to enter and stay in our house.

General operation

All of our regular offers and facilities can currently be used, including our wellness area (3:00 p.m. to 7:00 p.m.) and our outdoor swimming pool in the garden in summer (weather permitting).

In the morning you can help yourself at our breakfast buffet and for dinner at the salad buffet.

FFP2 Mask obligation, mouth-nose protection

An FFP2 mask must be worn in all indoor rooms since 12.12.2021 (except when sitting at a table or in damp rooms). This also applies at the workplace (if no other suitable protective devices are available).
A mouth-nose protection is currently no longer sufficient!


FFP2 masks also mandatory outdoors

FFP2 masks are now mandatory everywhere outdoors where the recommended minimum distance of two metres from non-household persons cannot be maintained.
This does not apply to situations where the minimum distance of two metres is only briefly exceeded, e.g. when simply walking past on the pavement.

Disinfection and cleaning

Hand disinfectant dispensers are available for you at all important points (at the hotel entrance, in front of the buffet and in front of the wellness area).

The cleaning of all public areas and guest rooms is carried out at the highest level with appropriate utensils.

Furthermore, all rooms will be disinfected with a special device that we have purchased on departure.

Wellness area

Our wellness area is open daily from 3:00 p.m. to 7:00 p.m. We ask you to treat each other responsibly.

Kitchen and dining room

During your stay, you always have the same fixed table in the morning and in the evening.

Before taking anything from the buffet, please disinfect your hands.

From 27.12.2021 we will have a closing time from 22:00pm and will no longer be allowed to cater for guests after this time.
Bar operation is not permitted until further notice.

Booking and check-in

You can tell us your wishes or other special features (e.g. food allergies, additional pillows, ...) for your stay comfortably by email, so we can prepare your vacation in the best possible way.

Our online check-in enables you to enter your registration data in advance and thus shorten your check-in at the reception.

If it is impossible for you to arrive due to government orders, you can cancel at any time free of charge. Otherwise, our cancellation terms and conditions apply.

Outside the hotel

Vaccinated or Recovered (2-G rules) applies in the following areas:
Gastronomy, hotels and accommodation, recreational facilities (e.g. dance schools, zoos), cultural facilities (with the exception of museums, libraries, libraries and archives), sports facilities, meetings (with more than 100 participants), trade and public fairs, congresses.

Protection bucco-nasale et masques FFP2:
A mouth-nose protection is currently no longer sufficient!
Wearing an FFP2 mask is compulsory indoors (also buses, taxis, gondolas,...) (except in damp rooms, at the seat at the table or at the workplace if other suitable protective measures (e.g. (Plexi) glass wall) are available).

FFP2 masks also mandatory outdoors

FFP2 masks are now mandatory everywhere outdoors where the recommended minimum distance of two metres from non-household persons cannot be maintained.
This does not apply to situations where the minimum distance of two metres is only briefly exceeded, e.g. when simply walking past on the pavement.

Night gastronomy
Clubs, bars, etc..
Since 22 November 2021, night catering and apres-ski venues must remain closed until further notice.

2-G proof in trade
Only persons with a valid 2-G certificate may enter the non-essential trade. This is to be checked by the operator.

Protect

Yourself and others!
  • If possible, keep your distance from other, unfamiliar people
  • Avoid shaking hands and hugs.
  • Wash hands several times a day with soap and water for at least 30 seconds.
  • Avoid contact on the face with uncleaned hands.
  • Sneeze or cough into the crook of your arm or into a handkerchief.
  • Do not travel if there are signs of illness. If signs during the stay by phone contact the reception.