Please note that our kitchen is not able to offer food allergy dishes.
For our guests who prefer à la carte dining, we offer the option of cancelling half board by 10:00am in the morning. This allows you to explore the charming restaurants in the village on a stroll.
See Child care
Our bar is open daily and offers a selection of national and international drinks.
Bathrobes are available at the reception for a deposit of 20,- Euro per piece.
The deposit is not charged in cash, but charged on the room account and canceled on upon return of the dressing gown.
A couple quiet minutes alone or relaxing in pair can be found in our beauty pool.
Essential oils indulge your senses. Especially recommended is the use after a massage. The combination of hot water and invigorating oxygen relaxes your muscles.
Tokens and oils are available at the reception.
Duration: Approx. 20 Minutes
Price: Euro 7,-
Merida mountain bikes are available free of charge during the summer months.
The keys for the locks are available at the reception.
The Stubai bus line 590 always runs in the circle from Innsbruck (main station) to the Stubai Glacier (Mutterberg).
In winter, the bus departs every 10-15 minutes from our bus stop "Neustift Abzweigung Elferlifte"; in summer about every 20-30 minutes.
You can find a bus timetable here:
TimetableThe rooms are guaranteed from 15:00pm on the day of arrival. If you arrive later than 18:00pm, please let us know.
We ask you to leave the rooms by 10:00am on the day of departure.
Unfortunately there is no child care or babysitting service at the moment in the Stubai valley.
Only 150 meters from the hotel is the impressive Catholic church "St. Georg" in the Neustift village center.
Mass times and further information can be found here:
Stubai pastoral careDuring the summer months, a daily fresh buffet with coffee, tea and cakes is available from 15:30pm until 17:00pm.
This is included in the room rate for all guests.
Every Tuesday, the "Besteckloser Abend" (Evening without cutlery) takes place in our over 100 years old Alpengasthof Schallerhof.
Eating in the SchallerhofDistance from the hotel:
next Bus stop: Approx. 70m
Elferlifts Neustift: Approx. 100m
Village center: Approx. 250m
Stubai Glacier: Approx. 16km
Serlesbahnen Mieders: Approx. 9km
Schlick2000 in Fulpmes: Approx. 6km
Airport Innsbruck: Approx. 25km
Airport München: Approx. 200km
Airport Salzburg: Approx. 180km
Train station Innsbruck: Approx. 25km
Christine Hafele offers individual dog sitting in the Stubai valley.
0676 426 3995The water from the tap is drinkable. We offer in the whole house "Grander water".
In Neustift there are 3 general practitioners.
Outside the opening hours, there are appointments only possible by prior arrangement via telephone.
Dr. Jonel Turkonje
Opening hours:
Monday to Friday: 08:00am - 12:00am as well as
Monday, Tuesday und Friday: 16:00pm - 19:00pm
Dr. Robert Lugmayr
Opening hours:
Monday, Tuesday und Friday: 08:00am - 11:00am as well as
Monday to Friday: 16:00pm - 18:30pm
Dr. Johannes Gleirscher
Opening hours:
Monday, Tuesday, Thursday and Friday: 09:00am - 11:30am as well as
Monday to Friday: 17:00pm - 18:30pm
In emergencies, please dial the following numbers
EURO Emergency112
Firefighters122
Police133
Ambulance144
In the case of a fire, we ask you to press the fire button in the hallway and get to a safe spot.
The escape plan is at your room door.
We kindly ask you to make a good impression of the escape plan so that you can leave the room immediately.
If you have any questions, please contact the reception.
Events of this week Weekly program
Current events of the Stubai Valley are available at the reception.
You can also get information directly from the Tourist Board Events Stubai
The hairdresser's salon "S-Style", which is connected to the hotel, spoils you with trendy hairstyles and much more.
05226 305 50 www.s-style.tirolThe hairdryer is in your bathroom.
An information folder with brochures can be found in your room.
Further information material is also available in the reception area.
You can find other country codes, for example, at Wikipedia
See WiFi Network
On request, we can provide you with our ironing board and iron. Just ask at the reception!
A hotel baggage cart is available for you in the entrance area.
If you need help, please contact the reception.
Our masseur Daniela offers you different massages. You can find the selection in the folder in the wellness area and at the reception.
Alternatively, you can also download these as PDF file Massages
Breakfast: 7:30am to 10:00am
Coffee, Tea & Cakes: 15:30pm to 17:00pm (only in summer)
For dinner, we ask you to come to your table between 18:30pm and 20:00pm.
Our kitchen delights you with delicious fish and meat dishes as well as a vegetarian meal.
Please note that we unfortunately do not offer vegan options, special dishes for food allergies or children’s menus.
For our guests who prefer à la carte dining, we offer the option of cancelling half board by 10:00am in the morning. This allows you to explore the charming restaurants in the village on a stroll.
The daily Tyrolean newspaper "Tiroler Tageszeitung" is available in the reception area. Austrian and international newspapers and magazines can be found in the "trafik" shop behind the church.
We ask you to take the room key with you in the evening. The key opens the night entrance on the left side of the hotel.
You can rent our Nordic Walking poles at the reception free of charge.
Parking is available free of charge for all guests directly in front of the hotel. Please park in such a way that the other guests can also park thier car.
You can pay in the house with Bank card, MasterCard, VisaCard or also cash in Euro.
For a fee of Euro 25,- per day (without food), pets are allowed in the rooms.
The St. Georg pharmacy of Neustift is located directly in the village center, about 100 meters behind the church - direction towards the Stubai glacier.
Opening hours:
Monday to Friday: 08:00am - 12:00am und 15:00am - 19:00pm
Saturday: 08:30am - 12:00am
We will be happy to provide additional pillows or blankets on request.
See Swimming pool
There is a radio in your room. Also the TV has a radio function.
You reach the reception by calling the number 333 via your room telephone.
In the reception area you will find a selection of different brochures for different destinations. We are happy to help you with your planning.
A selection of different leisure activities you can also find here:
Suggested excursionsEach room is equipped with a safe.
We will not accept any liability for your valuables!
You will find the sauna towels in the spa bag in your room. It will be refilled every day.
If you need extra towels, please contact the reception.
Spa slippers for the wellness area are available for a small charge at the reception.
The shoe cleaning machine is located next to the ski room entrance on the ground floor.
In the Stubai Valley there are 4 different, separate mountain railways: The Stubai Glacier, the Elfer lifts in Neustift, the Schlick2000 in Fulpmes and the Serlesbahnen in Mieders.
More information can be found here:
Cable carsUse our hotel-owned ski, snowboard and cross-country ski rental at best conditions!
More info here: Rental
We will be happy to organize ski passes for the Stubai Glacier or the Ski plus City pass for all the skiing resorts around Innsbruck.
Please let us know until the evening before. If you are entitled to allow a reduction (children, seniors, etc ..), we need a copy as proof for the reduction.
You can find ski pass rates on the web pages of the cable cars or as download (PDF file) from our homepage here:
Stubai cable carsWe have our own ski school! Information and prices on the courses are available at the reception.
Or here in the web app Ski school
The desire for a nice tan you can meet by the use of our solarium in the wellness area. You get the tokens at the reception.
Duration: Approx. 11 Minutes
Price: Euro 7,- per token
Our heated outdoor swimming pool in the garden is opened in summer for all guests daily from 08:00am until 19:00pm (Depending on the weather conditions).
You can book a trip via our reception, for example, to one of the Stubai cable vars with our hotel's taxi service.
You can find further details here:
Hotel taxiTo call in another room simply dial the desired room number on your room telephone.
To call a number outside the hotel, please select the "0" (Zero) key for a free line and then the desired number.
You can also receive calls directly in your room.
The number is:
0043 5226 3278 + your room number
Ski passes, ski school vouchers and tickets for events can be booked through the reception.
In the winter months, we offer a free toboggan rental for our hotel guests.
The Tourist Board (TVB Stubai) is located approx. 300 meters away from the hotel in the village center of Neustift.
Stubai.atIf the towels should be changed, please put them in the bathroom on the floor.
If you need additional towels, please contact the reception.
Umbrellas are available at reception.
You can order your wake-up call at the reception.
Our wellness area is open daily from 15:00pm to 19:00pm.
In the whole hotel you can use our wireless network "Alpenhotel-Tirolerhof" free of charge to surf in the Internet or to retrieve your mails. You will get the password at the reception.
© Felix - Alpenhotel Tirolerhof**** Neustift
